Before contacting support
Check the setup guide, permissions guide, Shelf Mode guide, and FAQ. They cover installation, Accessibility, Screen Recording, menu bar workflows, updates, and common recovery steps.
What to include
Describe the macOS version, the Tuck version, what you expected, and what happened. Please do not send license keys, receipts, passwords, or other sensitive information by email.
Policy and purchase questions
See the Terms of Service for purchase terms, the Refund Policy for the published refund process, and the Privacy Policy for the app and website data boundaries.